Delivery of your order will be provided either by the French postal service or another or by a carrier.
Shipping rates will be calculated depending on the nature of the item, its weight and the delivery address. They include real shipping costs as well as packaging and may vary based on rates negotiated with our suppliers.
We have many years experience in sending ceramics and regularly ship pieces Internationally. We pride ourselves in packaging our items very securely and this combined with our no quibble returns policy means you can buy with confidence. Each item will be wrapped in bubble wrap and placed into a first cardboard box; this is then placed into a second cardboard box. We. All packages are insured against damage or loss. In cases of buyer’s remorse, we will refund the purchase price upon the return of the goods, but regret that we cannot refund shipping costs.
Items are dispatched as quickly as possible and we guarantee to ship your order within a maximum of 5 working days after your order and / or receipt of payment [see Payment terms] has been registered. Once shipped, we will provide the tracking number of your package.
Privacy: We will never share any of your personal information, details of your purchase or your email address with any third party.